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Celebrating over 20 Years Serving the IBM i, iSeries, System i and AS/400 Community!

Join the new IBM i Community Field Exit!

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Frequenty Asked Questions (FAQs)

Is your software ready for V7R2?

Yes it is. We have checked the current versions of the following software to ensure it will be ready for V7R2:

The current versions of our software was checked using the IBM supplied Analyze Object Conversion (ANZOBJCVN) command running on V5R4.

My temporary key expired. Can I get another one?

Yes! You can easily and quickly request another temporary key using the Quick Key feature located at the top of any page on our site.

We just upgraded/replaced our AS/400. What do I need to do?

Because we do not charge a yearly maintenance/support/upgrade fee, you will need to purchase new registration keys for any software you wish to continue using. If you just purchased your keys recently (within a couple of months), contact us and we can discuss more details.

If your upgrade or replacement machine has a new serial number and/or model number, please email us the serial number and the model number of the machine no longer in use as well as the serial number and model number of the new machine so we can get new registration keys ready for you.

Please also be sure to let us know the total number of partitions you'll be running the software on for each machine.

Also remember that you are free to install the latest version of our software at any time without fees or costs.

I'm trying to upload one of your tools to my machine, but I can't figure out how to do it. Do you have instructions?

Yes! We have full instructions on how to upload our software to your machine using FTP. You can view these instructions by clicking here .

How do I determine the version of your software that I am using?

See this Field Exit Article for instructions on finding your version.

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1. Spooled File Tools 45810
2. Convert AFP to PDF 37939
3. eMail Tool 31290
4. Get URI 21715
5. FTP Tools 20837

Just started using your products yesterday - Great stuff! I looked at GUMBO and a few others but yours is the simplest to use, and you cannot beat the price. I even looked at INFOPRINT server for V5R1. - Bryan Burns, AS/400 System Operator, ECHO Incorporated

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